Gallery Organics (GO) Terms & Conditions

 

Terms of Sale

 

Gallery Organics reserves the right to change terms by giving one months notice. These terms take precedence over any contract entered into. Prices are dependant on price fluctuations and are subject to change without notice.

 

Returns –

OUR PROMISE We are happy to refund or replace any product that does not meet with the high standards you would expect from Gallery Organics.

Wholesale/split quantities: We are sorry that our no-quibble promise can not apply to wholesale or split quantities due to the delay period between the producer and actual use. Despite our best efforts, if you still consider goods as defective Wholesale goods may be returned when reported immediately upon receipt. Goods must remain unopened and a bill of sale produced. Proof of receipt of goods by the customer is considered to be upon dispatch and it is the responsibility of the customer to make sure goods are returned safely before a replacement can be made. Goods can be returned in person to the shop if preferred. Where card payments have been made, refunding will be to the card used. Your statutory rights are not affected.

 

Orders and Delivery -

 

• Delivery from e-shop has no minimum order and is priced according to the P.O/Courier rates.
• Delivery from Narberth retail shop is free within 3 miles of shop
• Deliveries up to 10 miles radius is free and has a £25.00 min order
• Deliveries up to 25 miles radius is free and has a £35 minimum order.
• Delivery for wholesales is free and has a £50.00 min order
• Delivery for our goldstar wholesale price is free and has a £150.00 minimum order 
•  

Free delivery remains a discretionary option for Gallery Organics (GO) at all times. Goods sold on line are charged at the postal and courier rates as published by those companies. Orders must be given with a minimum of three working days notice. Phone 01834 861335 for an uptodate quote and stock availability. Gallery Organics gives no assurances that stock will be available. GO are under no obligation to deliver or supply produce. Deliveries bought or ordered from the shop in Narberth must be paid for on receipt of goods. This does not affect your statutory rights.

 

Payments –

Payments made by Debit and Credit Card are accepted on the website, telephone and in the shop in Narberth. Credit Cards  (Visa and MasterCard) are accepted with 1.5% surcharge. Gallery Organics may also accept Bankers Draft and cheques. Trade references may be required before accepting cheques for wholesale goods. Cheques returned unpaid to Gallery Organics will be charged at £12.00. Re presented cheques will be charged at £9.00 for each re-presentation. Credit may be given on established accounts for a charge of 1% and a further increasing charge by 1% will be added for every subsequent 2 weeks.  Modification - From 1 September 08 un-arranged credit will be charged at £25.00 per week.

 

Discounts –

Discounts are incorporated into the price list according to wholesale or split and sales according to current promotions. Discounts may be introduced for promotions, end of lines, and other reasons as and when it is deemed fit or necessary. This does not affect your statutory rights.

 

 

Medicinal Policy -

We are required by law to make no claim for the therapeutic qualities of the remedies that we sell. The traditional values of herbal remedies are well documented and can be found in books and on the internet. We are able to give limited information in our very own Introduction to Therapies Catalogue, for sale in our shop and trained therapists may be on hand to advise on their own specialism. All views and advice remain that of the independant  therapist(s).

 

Before making your purchase please ask yourself the following questions:

 

Q Am I taking prescription medication?

Q Am I taking nutritional or herbal supplements?

 

If the answer to both these questions is ‘yes’ we advise that you check with your doctor that the combination of your medication and supplements is suitable. Please remember that the ultimate choice is Yours, thus giving you more control over your health.

 

 

 

Goods –

Some goods may contain impurities; it is the responsibility of the customer to ensure that goods are suitable for their intended use. Gallery Organics cannot accept liability for any consequential loss. Producers and wholesalers sell food goods on the basis of packed weight, many producers and manufacturers recommend allowing up to 1.5% for moisture loss and consequently Gallery Organics can not be held liable for weight reduction for food goods sold unopened.

 

 

1990 Food Safety Act

Gallery Organics is committed to a policy of continuous improvement in our line of products and quality assurance and aim to comply with the 1990 Food Safety Act. However due to the nature of the commodities sold, your attention is drawn to the above paragraph of Conditions of Sale.

 

Storage of Food –

Most foods keep better in a cool dry place, not in direct contact with the floor. Use oldest stock first.

Pulses usually keep well for up to one year.

Grains and grain products are susceptible to infestation and are best bought regularly although they can be kept for one year or so if stored well.

Seeds and nuts need to be kept cold as they can suffer from infestation and rancidity. Brazils, Cashews, Coconut, Pinenuts and all roasted nuts should be kept air-tight.

Dried-fruit normally stores well for 6 month, but the fruit sugars are liable to crystallise, particularly in figs. The fruit is still perfectly useable when this occurs. Keep fruit dry as moisture encourages fermentation. Fruit is much easier to pack down when warm. It also helps to tip the fruit into a large container to break it up.

Oil tends to go cloudy when cold, especially olive oil.

Honey will keep for years, but should be rotated as it crystallises and hardens after a few months.

Fresh bananas ripen quickly if kept in the dark. They do not store well in the fridge.

Spinach and other leafy greens will keep longer by keeping then in a cold fridge, in a bag with a drop of water added.

Infestation If this occurs immediately place the goods in a deep freeze for 7 days. This will kill the infestation and prevent contamination of other goods. Should more general infestation occur on your premises immediate consultation with a specialist pest control agency is advised.

 

Children –

Children in the shop should be supervised by their carers at all times. This is due to the open nature of the food; Health and safety care for others; and for the children as some foods such as kidney beans can be dangerous if eaten uncooked. Carers should be aware that there is no pavement directly outside the shop door and cars do pass quite closely and quickly. A strong warning not to allow children to wander outside of the shop is issued.